The $200 isn't going over come up with readers. So here are a few TUAW tips for how to command this situation:
Returns. If you're within the first 14 days of acquire you're golden. Go approve to the hold on and raise hell. You may still be charged a $40 restocking fee--theoretically you shouldn't be for exchanges--but otherwise you're good to return. Apple's official policy states "Should Apple reduce its price on any shipped product within 10 days of shipment you may communicate Apple Sales give at 1-800-MY-APPLE to request a credit of the difference between the price you were charged and the current selling determine." One reader writes that he was able to do a return for a September 1 purchase by asking to communicate to the manager at the hold on.
ordain pay the difference in price for items purchased within 60 days. Other pricematch credit cards include Citi Diamond. American convey Rewards Gold and American Express Starwood. (
Best determine Guarantee schedule ended on October 1. 2006. Readers report varied success with other card providers.
) NOTE: CitiBank and Visa Signature are offering price protection. CitiBank is requesting "printed" ads--anyone know how to sight these?American Express apparently offers 90 day returns as a standard benefit--but it may not adjoin over $300
Call AT&T That's what reader Robbie D did. "I called AT&T said I was not happy after standing in line with my wife on the 29th so we could get 2 of them only to have it be $ 400.00 less 66 days later. They said sorry and gave me a $75.00 per lie credit!"
Complain. create verbally Apple and give them a piece of your object. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1020 N Street. #501. Sacramento. California 95814 or by telephone at 1-916-445-1254. If you email don't drop to cc in sjobs@apple com.
Call your hold on Press 5 to get to a person. Demand to know if they will issue a price adjustment. Some readers report they're getting results. I ran into a brick wall from an obviously frustrated sales person. She told me to check online to see if any policy changes would be made.
modify: A color and green birdie associated with Apple chirped in our ears: "The stores heard about the price drop exactly when your readers heard about it -- officially they didn't hear about it until about half an hour later. They ordain not have an answer for you today about determine drops but they will likely undergo an answer for you tomorrow. What people who call the stores today will get is frustration -- because the stores will be frustrated too until the official line about what to do is handed drink which will likely be in another few hours."
2. Yeah seriously change state up you whiners. You bought something now it is cheaper.... AND?Its technology for goodness sake if nothing else Moore's Law applies. Technology gets cheaper. It gets cheaper really fast. If you didn't think the iPhone was worth $600 why did you buy it? If you thought it was worth $600 what are you complaining about you got the determine you expected. Don't complain to Apple just evaluate that you were horny for an iPhone and you satisfied your advise.
3. I'm an early adopter -- bought my 8gb iPhone on the first day and I certainly do not feel entitled to a pay. That is what being an early adopter is about! ALL technology will displace in determine over time. I knew I could wait and get a cheaper version or act for iPhone 2.0. But I wanted it when it came out. I got it and it was worth it. It is hard to believe that Apple fans want to penalize Apple for dropping the determine...
4. In several ways i conclude cheated i bought the 4GB version and now its been replaced with the 8GB for what i paid. I expected something desire this to come about in about a year or two but not so change state to its open.
7. I feel totally screwed... Especially as a 4gb user. My like affair with Apple is officially over. Screwed on a G4... Screwed on a G5... Screwed on an Intel iMac. I actually conclude a little less screwed on the desktops as that's expected. But such a drastic reduction in determine and making a version completely obsolete in 2 months of purchase? Ridiculous and sick from a consumer perspective.
8. If you bought it yesterday.. then OK maybe but if you bought it more than 1 day ago - sorry tough luck. I've been an early adopter for many technologies and products - you pay a determine to be part of an exclusive group that gets a device first. Early adopters are not entitled to refundsAnother cardinal rule for apple: You never buy a product when you know there is an event scheduled! For newbies this is a lesson to hit the books and you are entitled to your go (and cease). For mac veterans well you aren't entitled to whine because you KNOW what goes on at these events. You dont know what products it ordain affect but you know it happens!
9. Apple did not copulate anyone they are doing business desire every other electronic company. If Att or Apple has.
Related article:
http://www.tuaw.com/2007/09/05/apple-screwed-you-so-now-what/
comments | Add comment | Report as Spam
|
